Oahu Transit Services, Inc.

Fixed Route

Monthly Performance Report

September 2024

Prepared by OTS Service Evaluation

· Ridership

Average weekday ridership for the month of September 2024 is 133,236 up by 282 or 0% from the previous year. Fiscal year-to-date ridership is 10,243,530, an increase of 0% from the previous year.

Ridership continues to recover in 2024 and is still approximately 33 percent lower than pre-pandemic level.

· On-Time Performance

System-wide on-time performance is 69.3% for the month of September 2024. Out of 113 total routes, 41 routes exceeded on-time performance of 80% and 1 performed under 50%.

The DTS and OTS Service Review Committee reviews service levels, including on-time performance monthly.

· Safety and Security

The number of miles between major collisions for September was 220,211 miles.

· Maintenance

The miles between mechanical road calls averaged 10,808 miles for the month.

· Service Modifications

A summary of the service modifications that were implemented with the August sign-up and will remain in effect until the December sign-up.

- Route 9, discontinued and is now combined with Route 7.

- Route 307, which is a new route that services Kalihi Transit Center.

- Route 20, Kapiolani Park Loop discontinued

- Route 9s, has been extended and renumbered to Route 200, which will service Kapiolani Park Loop.

- Route 18, discontinued.

- Route 23, discontinued segment between Kahala Mall and Ala Moana Center. Route will provide 2-way service in Aina Haina.

- Route 24, discontinued.